Tech·Source-based summary

Stop relying on AI chatbots for customercare, UK banks and energy firms told

Citizens Advice says providers of essential services such as energy, banking, phone and internet should guarantee the ‘right to talk to a human’ Stop relying on AI chatbots for customer care and guarantee the “right to talk to a human”, Citizens Advice has urged essential service

This is a source-based summary, not original reporting by Ebenezer journalists. Source: The Guardian · Original byline: Robert Booth UK technology editor. Ebenezer published 21 Sept 2026, 04:35 pm. Editorial policy.

Read the original report on The Guardian →

Robert Booth UK technology editor21 Sept 2026, 04:35 pmUpdated 8h ago1 min readTechGlobal

Global — Robert Booth UK technology editor

Stop relying on AI chatbots for customer care, UK banks and energy firms told

This report is published with credit to The Guardian. The wire sent a summary; open the original for any extra context. Read on The Guardian →

Source: The Guardian · Robert Booth UK technology editor. Published 21 Sept 2026, 04:35 pm.

Next news → Halt super-intelligent AI with non-prolife…Browse more stories

Keep reading

Most relevant

Halt super-intelligent AI with non-proliferation treaty, Ed Davey to say

At Lib Dems’ conference in Brighton, leader will accuse Andy Burnham of relying on Donald Trump and ‘tech bros’ to solve problem Ed Davey is to call for a global nuclear-style non-proliferation treaty to halt the development of super-intelligent AI when he makes his keynote speec

Read on The Guardian →

Editor’s choice

Google fined more than €400m by Irish regulator over its use of location data

Watchdog says users may have been unaware their information was used to target adverts or infer their interests Google has been fined more than €400m (£345m) over the way it processed users’ location data, following claims that the tech giant had manipulated users into agreeing t

Read on The Guardian →

Also developing

Nvidia boss says there is ‘0% chance’ AI destroys the world by 2030

Jensen Huang dismisses warnings from former Anthropic researcher and others as ‘doomsday narratives’ The boss of the chipmaker Nvidia has said AI will not develop to a point that will lead to the extinction of the human race within a few years, rejecting such assertions as overbl

Read on The Guardian →

Back to the desk

info@ebenezerdigital.com +91 98944 96560 WhatsApp

Privacy · Terms · Sitemap