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eHarmony deceived customers with ‘subscription traps’ thatcost hundreds of dollars, court finds

Australian consumer watchdog says it received hundreds of complaints about the US-based dating site and its memberships

Read full story on The Guardian
Josh Taylor Technology reporter25 Aug 2026, 05:11 amUpdated 2h ago1 min readWorldWorld
eHarmony deceived customers with ‘subscription traps’ that cost hundreds of dollars, court finds

WorldJosh Taylor Technology reporter

Australian consumer watchdog says it received hundreds of complaints about the US-based dating site and its memberships

Dating website eHarmony engaged in misleading and deceptive conduct over subscription traps that cost thousands of customers hundreds of dollars each, the federal court has found.

The Australian Competition and Consumer Commission (ACCC) sued the US-based eHarmony in 2023 over claims of providing free dating on its platform, and the information consumers were given on subscription costs and renewal terms when buying a premium subscription.

Dating website eHarmony engaged in misleading and deceptive conduct over subscription traps that cost thousands of customers hundreds of dollars each, the federal court has found.

This report is published with credit to The Guardian. The wire sent a summary; open the original for any extra context. Read on The Guardian

Source: The Guardian · Josh Taylor Technology reporter. Published 25 Aug 2026, 05:11 am.

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