Business·Source-based summary
Help! We Canceled a Vacation Rental2 Years Ago. Where’s Our $13,000?
In July 2024, a couple used Booking.com to reserve two apartments in Hawaii, but quickly changed their minds. Getting a refund was no day at the beach.
This is a source-based summary, not original reporting by Ebenezer journalists. Source: The New York Times · Original byline: Seth Kugel. Ebenezer published 10 Sept 2026, 09:03 am. Editorial policy.
Read the original report on The New York Times →
Global — Seth Kugel